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Assessment & Diagnosis

Restructuring Rainbow Health Co-op

A community health cooperative is growing faster than its governance can handle. The structure that worked before is now the problem.

Duration

45 min

Difficulty

Intermediate

Stakeholders

3

Company Size

Small (20-100)

Educational Video

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Organizational Background

Rainbow Health Co-op started as a 10-person community clinic 8 years ago and has grown to 85 staff across 3 locations. Originally run by consensus, decision-making has become paralyzed. The founding members resist any hierarchy, newer staff want clear roles, and patients are experiencing longer wait times. A recent grant of $2M requires formal governance structures the co-op doesn't have.

Key Stakeholders

Learning Objectives

  • Apply the Nadler-Tushman Congruence Model to diagnose organizational alignment issues
  • Assess the fit between organizational growth stage and governance structure
  • Navigate value conflicts in mission-driven organizations
  • Design governance recommendations that honor organizational culture

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