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Systems Thinking

Burnout Epidemic at Velocity Logistics

Overwork drives turnover. Turnover drives more overwork. The cycle is accelerating. Find the leverage point before it spins past recovery.

Duration

60 min

Difficulty

Advanced

Stakeholders

4

Company Size

Large (500-5000)

Educational Video

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Organizational Background

Velocity Logistics grew revenue 300% in 3 years but the human cost is mounting. Annual turnover is 65% in warehouse operations and 40% in corporate. They've tripled hiring budgets but can't keep up. Workers comp claims are up 200%. The CEO keeps pushing growth targets while HR scrambles to fill positions. Training time for new hires has been cut from 4 weeks to 1 week, leading to more errors, customer complaints, and stress on supervisors. The system is in a death spiral.

Key Stakeholders

Learning Objectives

  • Map complex organizational systems with multiple interacting feedback loops
  • Identify system archetypes (Fixes that Fail, Shifting the Burden, Limits to Growth)
  • Analyze the relationship between organizational strategy and human systems
  • Design multi-level systemic interventions addressing root causes
  • Communicate systems analysis to leaders who think linearly

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