

Flashpoint: De-escalation and Prevention Planning at Eastbrook Unified School District
Two teachers fought in front of students. It wasn't isolated. It was the visible rupture of a culture that's been rotting for three years.
Duration
100 min
Difficulty
Advanced
Stakeholders
3
Company Size
Large (500-5000)
Educational Video
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Open on YouTubeOrganizational Background
Eastbrook is a 1,800-employee school district serving a diverse urban community. Staff shortages, post-pandemic burnout, an absentee superintendent, and a culture of conflict avoidance at the administrative level have created conditions where interpersonal hostility has gone unaddressed for years. The two teachers involved had a documented conflict history. Three supervisors knew. No one intervened. The district has now contracted an OD psychologist under public pressure. The school board wants answers. The union wants protection for its members. The community wants accountability. Nobody agrees on what happened or why.
Key Stakeholders
Learning Objectives
- Conduct a systemic root cause analysis following a workplace violence incident
- Identify organizational conditions that enable interpersonal violence to escalate
- Design a comprehensive prevention framework for a complex public sector organization
- Navigate multi-stakeholder accountability processes with competing interests
- Develop trauma-informed support for witnesses and bystanders
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